About Us

LISWMC is dedicated to enhancing the environmental, social, and economic well-being of the City of Lusaka through the regulation and coordination of efficient integrated waste management and circular economy services. Our vision is to create a clean, green, safe, and prosperous city where residents can thrive, businesses can flourish, and the environment is preserved for future generations.

At LISWMC, we are guided by a set of core values that drive our actions and shape our commitment to service excellence.

Vision

At Lusaka Integrated Solid Waste Management Company Limited (LISWMC), our vision is to create a Clean, Green, Safe, and Prosperous City of Lusaka. We strive to contribute to the environmental, social, and economic well-being of Lusaka by regulating and coordinating efficient integrated waste management and circular economy services.

Mission

Our mission is to uphold the principles of environmental sustainability and social responsibility. We aim to achieve this by:

Advising the local authority on solid waste management to ensure effective waste disposal practices and sustainable solutions.
Ensuring accessible, sufficient, affordable, safe, and non-discriminatory solid waste management services for all residents of Lusaka.
Facilitating private sector participation in the development and provision of solid waste services to enhance efficiency and innovation.
Providing general oversight to maintain high standards in solid waste services.
Assessing and licensing solid waste service providers and operators, as well as self-service waste providers, to ensure compliance with regulations.
Conducting public inquiries on proposed tariffs for solid waste management services to ensure transparency and fairness.
Monitoring and evaluating the performance of licensed solid waste service providers, focusing on investment levels, service availability and quality, cost-effectiveness, efficiency, and equitable distribution.
Collaborating with the appropriate authorities to ensure adequate solid waste services are provided to aircraft and that aviation stakeholders comply with waste handling and disposal regulations.
Promoting cooperation with all relevant authorities in solid waste management.
Developing and enforcing rules, operating manuals, codes of practice, and standards for activities associated with the provision of solid waste services.
Establishing solid waste control measures in collaboration with appropriate authorities.
Raising public awareness about solid waste management issues through collaboration with local authorities and other stakeholders.
Formulating, implementing, and enforcing programs, initiatives, and requirements for effective solid waste management.
Collaborating with the Zambia Environmental Management Agency to establish appropriate arrangements and procedures for the management of landfills and other disposal facilities under our jurisdiction.

Core Values

We embrace the following core values to guide our actions and foster a positive work environment:

Integrity

Integrity is at the heart of everything we do. We build and strengthen our reputation by earning the trust of our customers through our honest and transparent conduct. We align our promises with our actions, ensuring that our stakeholders can rely on our integrity.

Probity

Maintaining accountability and fairness is essential in our operations. We uphold probity by ensuring that our decision-making processes are transparent, unbiased, and based on ethical considerations. We hold ourselves accountable for our actions and strive to treat everyone with fairness and respect.

Collaboration

We believe in the power of collaboration. We foster a team spirit and a healthy work environment by valuing the diversity of talents, perspectives, and experiences. We recognize that by working together, we can achieve better results and overcome challenges. We treat others the way we want to be treated, earning respect through our collaborative approach.

Teamwork

We understand that teamwork is crucial for success. By working together cohesively and supporting one another, we can accomplish more and achieve our goals. We recognize that unity among our team members leads to better outcomes and fosters a positive and productive work environment.

Commitment

Commitment is the foundation of our organization. We are responsible for our actions and dedicated to upholding safety standards, caring for the environment, and managing our business ethically. We respect one another and are committed to the well-being of our community and the sustainable management of solid waste.

Environmentally Friendly

As an environmentally conscious company, we prioritize eco-friendly practices. We promote the principles of “reduce, reuse, and recycle” (the three Rs) to minimize waste generation and maximize resource conservation. By adopting sustainable waste management strategies, we strive to protect the environment and create a greener future for Lusaka.

Our Role in Solid Waste Management and Regulation

As the Lusaka Integrated Solid Waste Management Company Limited (LISWMC), we play a vital role in the regulation and coordination of solid waste management services. Our responsibilities include:

Advising the local authority: We provide expert advice and guidance to the local authority on matters related to solid waste management. Our recommendations are aimed at implementing effective waste management practices and policies.
Ensuring accessible and affordable services: We work to ensure that solid waste management services are accessible, sufficient, affordable, safe, and acceptable to all residents of Lusaka. We strive to eliminate discrimination in service provision.
Facilitating private sector participation: We promote collaboration with the private sector to encourage innovation and enhance the development and provision of solid waste services within designated service zones. By facilitating private sector participation, we foster competition and drive improvements in service quality.
Providing oversight: We maintain general oversight over the provision and standards of solid waste services. By monitoring and regulating the industry, we ensure that service providers meet the required standards and deliver quality services to the community.
Licensing and assessment: We assess and evaluate solid waste service providers, operators, and self-service providers applying for licenses or permits. We review their qualifications, capabilities, and compliance with regulations before issuing licenses or permits for providing solid waste services or managing disposal facilities.
Tariff recommendations and public inquiries: We hold public inquiries on proposed tariffs for solid waste management services to gather public input and ensure transparency. We also recommend tariffs to the Director, considering the costs, efficiency, and affordability of solid waste services.
Monitoring and evaluation: We monitor and evaluate the performance of licensed solid waste service providers, registered operators, and self-service providers. This assessment includes factors such as investment levels, service availability and quality, cost-effectiveness, efficiency, and equitable distribution. We aim to maintain high standards in the delivery of solid waste services.
Aviation waste management: In collaboration with the appropriate authorities, we ensure that adequate solid waste services are provided to aircraft and that aviation stakeholders, including managers and service providers at airports and pilots, comply with regulations for handling and disposal of solid waste.
Cooperation and coordination: We enhance cooperation with all relevant authorities involved in solid waste management. By working together, we aim to optimize the efficiency and effectiveness of waste management practices in Lusaka.
Development of rules and standards: We prepare, adopt, and enforce rules, operating manuals, codes of practice, and standards for activities associated with the provision of solid waste services. These guidelines help maintain consistency, safety, and environmental sustainability within the industry.
Solid waste control measures: In collaboration with the appropriate authorities, we establish control measures for solid waste management. These measures aim to minimize the negative environmental impacts of waste and promote sustainable waste management practices.
Public awareness: We collaborate with local authorities and other relevant stakeholders to raise public awareness about solid waste management. Through educational programs and campaigns, we aim to inform and engage the public in waste reduction, recycling, and other sustainable practices.
Program formulation and enforcement: We formulate, implement, and enforce programs, initiatives, and requirements for effective solid waste management. These efforts focus on waste reduction, recycling, and the adoption of sustainable waste management practices throughout Lusaka.
Landfill management: In collaboration with the Zambia Environmental Management Agency, we develop appropriate arrangements and procedures for the management of landfills and other disposal facilities falling under our jurisdiction. We ensure that these facilities adhere to environmental regulations and best practices.

By fulfilling these responsibilities, Lusaka Integrated Solid Waste Management Company Limited (LISWMC) aims to create a sustainable and efficient solid waste management system in the city, contributing to the overall well-being and prosperity of Lusaka.

Our Organization Structure

F.A.Q.

Have any Question?

How can I contribute to waste reduction in Lusaka?

You can contribute to waste reduction by practicing the three R’s: reduce, reuse, and recycle. Minimize your consumption, reuse items whenever possible, and separate recyclable materials for proper disposal. Additionally, stay informed about waste management initiatives and participate in community programs aimed at promoting sustainable practices

What should I do with hazardous waste materials?

Hazardous waste materials require special handling due to their potential risks to human health and the environment. It is important to follow the guidelines provided by LISWMC and local authorities for the proper disposal of hazardous waste. Contact the relevant authorities for specific instructions and disposal locations

How can I access solid waste management services in Lusaka?

Solid waste management services are accessible to all residents of Lusaka on a non-discriminatory basis. You can contact LISWMC or the local authorities to inquire about the specific services available in your area and the procedures to access them.

How are waste management tariffs determined?

Waste management tariffs are determined through a transparent process that involves public inquiries and recommendations from LISWMC. The aim is to establish fair and reasonable tariff rates that cover the costs of waste management services while ensuring affordability for residents.